How fast can the system be set up for my clinic?
+
Most clinics are fully operational within 5-7 business days. This includes initial consultation, system configuration, WhatsApp Business API setup, voice AI calibration, and staff training. We work quickly without compromising quality.
What if my clinic doesn't use WhatsApp Business yet?
+
No problem. We handle the entire WhatsApp Business setup and Meta API verification process for you. You'll need a dedicated phone number for your clinic (can be a new number), and we'll guide you through the simple verification steps. Most clinics get approved within 24-48 hours.
Is this system available in my country?
+
We specialize in serving clinics across Saudi Arabia and the wider GCC (United Arab Emirates, Kuwait, Qatar, Bahrain, Oman). We're also expanding to other Arab markets. If you're outside these regions, contact us—we may still be able to help.
Do you offer Arabic language support?
+
Absolutely. Arabic is our primary language. Both our WhatsApp and voice AI systems are fully fluent in Modern Standard Arabic and Gulf dialects. Our team communicates in Arabic, and all documentation and training materials are available in Arabic.
What calendar systems do you integrate with?
+
We primarily work with Google Calendar for real-time appointment synchronization. If your clinic uses a different system (Microsoft Outlook, custom clinic management software, etc.), we can build custom integrations using n8n workflows. Contact us to discuss your specific setup.
How much does it cost?
+
Pricing is customized based on your clinic's size, number of providers, call volume, and which services you need (WhatsApp only, voice only, or full automation suite). Typical structure: one-time setup fee + monthly subscription. Book a free consultation for an exact quote tailored to your clinic.
Can the AI handle complex medical questions?
+
Our AI is designed for appointment booking and administrative tasks—not medical advice. If a patient asks a medical question, the system politely redirects them to speak with a provider or schedule a consultation. This ensures safety and professionalism while maximizing booking efficiency.
What happens if the AI makes a mistake?
+
All bookings are logged in your calendar system and can be reviewed by your staff. If the AI encounters a situation it cannot handle confidently, it escalates to a human staff member. We also continuously monitor system performance and refine the AI based on real interactions to minimize errors.
Do you work with dental clinics?
+
We intentionally focus on private medical clinics (cardiology, OB-GYN, dermatology, general practice, etc.) rather than dental clinics. This specialization allows us to build deeper expertise in the unique workflows and patient communication patterns of medical practices.
Can I try the system before committing?
+
Yes. We offer a live demo during your free consultation where you can interact with both the WhatsApp bot and voice AI as if you were a patient. We can also set up a pilot program for your clinic to test the system with real patients before full deployment.